Subscription

• How do I cancel my Novlr subscription? (byron)

  We know there are lots of reasons why people need to cancel their subscription, so we’ve tried to make it as easy as possible. We don’t want anyone to have to jump through lots of hoops to cancel. To cancel your subscription, all you need to do is open your settings, click on "Subscription" and then click on "Manage Billing". This will take you to your billing page where you can cancel or change your subscription.Popular

• What happens to additional projects if I downgrade from a paid plan? (byron)

  If you create more than five projects whilst on a Novlr Pro or Plus subscription and subsequently move down to the Starter plan, you will be asked to pick a live project, and all others will be archived. These still exist and can be unarchived on a Pro or Plus plan when you upgrade.Popular

• What happens to my writing if I cancel my Pro or Plus subscription? (byron)

  If you want to cancel your Novlr Pro or Plus subscription for any reason, don’t worry. You’ll always have access to your words. If you create more than five projects whilst on a Pro or Plus subscription and subsequently move down to the Starter plan, you will be asked to pick your live projects, and all others will be archived. These still exist and can be unarchived on a Pro or Plus plan when you upgrade, or unarchived when you delete un-needed projects on a Starter plan.Few readers

• How do I update my payment information? (byron)

  Updating your payment information is easy. Just click on your name or the settings icon in the navigation menu of your dashboard, click on Subscription, and then go to Manage billing. Manage billing This will take you to our billing portal where you can change your subscription type and change or add your payment details. You can also cancel your subscription and switch to our Standard plFew readers

• Can I pause my subscription? (byron)

  If you are a Novlr Pro or Plus user and need to take a break from writing, you can pause your subscription without canceling it. This means that you will not be charged during the paused period, and you will keep any coupons or discounts that you have applied to your subscription.Few readers

• If I don't live in the USA do I still pay in US dollars? (byron)

  No matter where you are, you pay with your credit/debit card as usual, and our payment processor (Stripe) calculates the amount based on converting from USD at that point in time.Few readers

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